The curtain comes down. The relationship doesn't.
Most of tonight's audience bought one ticket through a platform that keeps their details, and they will only hear about your next show if they happen to look. Wallet gives every patron a branded mobile wallet with your season, your offers and their perks, and it opens from a text. Free to start.
They loved the show. You never heard from them again.
A patron buys one ticket, has a wonderful night, and leaves. Their details sit with the ticketing platform, your season brochure goes in the recycling, and the next time they see a show it's somebody else's.
The brochure-and-hope stack
With Wallet
Watch one ticket become a season.
Wallet is built around four stages of the patron lifecycle, each with its own tools and signature color. Tap through them and watch the same wallet turn a one-show visitor into a subscriber who comes back all season.
No download. No login. Just their wallet.
Scan, tap, or text
A QR in the program, a link on the lobby screen, a keyword announced before curtain. Any path opens the wallet.
One SMS code
A single verification text. No email, no password, no account to create. The phone number is the identity.
A wallet built for them
Their points, offers and your season, every element unique to that one patron.
So Wallet asks for nothing to install. A scan in the lobby, and the next show is on their phone before the lights dim again.
Your brand, in a wallet they already carry.
Your house has a name and a look your audience knows, so the wallet is yours end to end. Set your colors, logo and header, run it on your own domain, and watch every change preview live as you make it.
Every scan is tagged to the place it came from.
Name each opt-in source (the program, the lobby poster, the curtain speech) and see which one brings patrons back. Offers are tracked from send to redemption, so the added-matinee text proves itself.
Illustrative example of the campaign funnel view.
Free to start. Priced for your house, not an arena.
Every theater gets the Visitors stage free: a branded wallet showing your season, your cast and your story at no cost. From there, each tier unlocks the next stage of the lifecycle and everything beneath it. These are the real Entertainment plans, and we package live music venues on Frequent Visitor.
- Branded mobile wallet + custom QR
- Season, events, galleries & quick links
- Link shortener & virtual business card
- SMS opt-in & messaging (2,500 msgs/mo)
- Opt-in keywords & email subscribers
- Live chat with your patrons
- Vouchers, promo codes & store credit
- PoS redemption: web & mobile
- Event tickets & campaign calendar
- Membership tiers & points
- Apple & Google Wallet passes
- White-label domain, API & premium SLA
Start free today. Season subscriptions live on Season Pass, and you can grow into it one stage at a time.
Wallet works alongside your box office; it doesn't replace it.
Keep the ticketing and box office tools you already run. Wallet carries the relationship between shows, and redemption works from a browser or a phone at the concession stand, with no new hardware.
Put your season in every patron's pocket.
Your branded wallet is free to launch and takes minutes to set up. Put a QR in tonight's program, watch your first patrons join at intermission, and upgrade when you're ready to text them.
Start free